Courier Partners: We ship all orders through reliable courier companies such as Delhivery. All shipments are fully insured until delivery.

Cash on Delivery (COD): For COD orders, courier partners may call before delivery. If you are unavailable, you can request re-delivery or pick up your order from their nearest center.

Orders are usually shipped within — business days after confirmation.

Estimated delivery time is 5 to 7 business days, depending on your location.

Please note: Delays may occur due to courier issues or if the customer is unavailable at the time of delivery.

Shipping Charges: Shipping and handling charges (if any) will be displayed at checkout before payment.

Damaged or Tampered Packages: If you receive a package that appears tampered with or damaged, please do not accept delivery. Instead, contact our support team immediately with photos before opening the package. Claims for shortages/damages must be reported on the same day of delivery through our Contact Us form.

Out-of-Stock Items: Products marked “Out of Stock” are not available for purchase.

Responsibility: Doresu is not responsible for packages signed for by someone other than the designated recipient, or for damages occurring after successful delivery.