Terms of service

TERMS & CONDITIONS

Last Updated: July 6, 2026

Welcome to Doresu ("Doresu", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, services, and related platforms (collectively, the "Website").

Doresu is a brand owned and operated by Vraga Ventures Pvt Ltd. References to "Doresu", "we", "our", and "us" throughout this Policy refer to Vraga Ventures Pvt Ltd.

By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree with these Terms, please refrain from using our Website.

1. ELIGIBILITY

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian;

  • You have the legal capacity to enter into a binding agreement under applicable laws; and

  • You will use the Website in accordance with these Terms and all applicable laws and regulations.

2. ABOUT DORESU

Doresu is a fashion and lifestyle brand offering apparel, accessories, and related products through its online platforms. We reserve the right to modify, discontinue, or update any product, service, or feature without prior notice.

3. ACCOUNT REGISTRATION

You may be required to create an account to access certain features of the Website. You agree to:

  • Provide accurate, current, and complete information;

  • Maintain the confidentiality of your account credentials;

  • Accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. PRODUCTS AND AVAILABILITY

We make every effort to display our products, colours, fabrics, and details as accurately as possible. However:

  • Actual colours may vary depending on your device display settings;

  • Product descriptions, dimensions, and specifications may contain minor variations;

  • Product availability is subject to stock availability.

We reserve the right to limit quantities purchased, discontinue products, or refuse orders at our sole discretion.

5. PRICING AND PAYMENT

  • All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

  • We reserve the right to revise prices at any time without prior notice.

  • Payment must be completed through approved payment methods available on the Website.

  • Orders will only be processed upon successful payment authorization.

In the event of pricing errors, technical glitches, or inaccuracies, Doresu reserves the right to cancel or refuse any order.

6. ORDER ACCEPTANCE AND CANCELLATION

Placement of an order constitutes an offer to purchase and does not guarantee acceptance. We reserve the right to:

  • Accept or reject any order;

  • Cancel orders due to stock unavailability, suspected fraud, pricing errors, or unforeseen circumstances;

  • Request additional verification before processing an order.

If an order is cancelled after payment has been processed, any applicable refund will be initiated in accordance with our refund policy.

7. SHIPPING AND DELIVERY

Shipping timelines provided on the Website are estimates only and may vary due to operational, logistical, or external factors.

Doresu shall not be liable for delays caused by:

  • Courier partners;

  • Natural disasters;

  • Government restrictions;

  • Force majeure events;

  • Circumstances beyond our reasonable control.

Risk and ownership of products pass to the customer upon successful delivery.

8. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, and refunds shall be governed by Doresu's Return & Exchange Policy available on the Website.

Doresu reserves the right to refuse returns or exchanges that:

  • Do not comply with our stated policy;

  • Show signs of wear, damage, alteration, or misuse;

  • Are returned without original tags, packaging, or proof of purchase.

9. INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to:

  • Logos,

  • Trademarks,

  • Brand names,

  • Product designs,

  • Images,

  • Videos,

  • Graphics,

  • Text,

  • Layouts,

  • Software,

is the exclusive property of Doresu or its licensors and is protected by applicable intellectual property laws.

No content from the Website may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission from Doresu.

10. USER CONDUCT

You agree not to:

  • Use the Website for unlawful purposes;

  • Attempt unauthorized access to systems or data;

  • Upload malicious software or harmful content;

  • Engage in fraudulent activity;

  • Interfere with the operation or security of the Website;

  • Misrepresent your identity or affiliation.

Violation of these provisions may result in suspension or termination of access.

11. USER CONTENT

If you submit reviews, comments, photographs, testimonials, or other content to Doresu:

  • You grant Doresu a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and display such content;

  • You represent that you own or have the necessary rights to such content;

  • You agree that your content will not violate any law or third-party rights.

We reserve the right to remove any user-generated content at our discretion.

12. PROMOTIONS, DISCOUNTS, AND OFFERS

Promotional campaigns, discount codes, loyalty benefits, and special offers:

  • Are subject to separate terms where applicable;

  • Cannot be combined unless expressly stated;

  • May be modified, withdrawn, or cancelled at any time.

Doresu reserves the right to refuse or cancel promotions in cases of misuse or technical errors.

13. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. Doresu is not responsible for the content, policies, practices, or availability of such third-party platforms.

Accessing third-party websites is at your own risk.

14. DISCLAIMER OF WARRANTIES

The Website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Doresu disclaims all warranties, express or implied, including but not limited to:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Availability or uninterrupted operation of the Website.

We do not guarantee that the Website will always be error-free, secure, or uninterrupted.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Doresu, its directors, employees, affiliates, partners, and representatives shall not be liable for any:

  • Indirect damages;

  • Incidental damages;

  • Consequential damages;

  • Special damages;

  • Loss of profits;

  • Loss of data;

  • Loss of business opportunities,

arising out of or related to the use of the Website or purchase of products.

Our aggregate liability, if any, shall not exceed the amount paid by the customer for the relevant order.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Doresu, its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the Website;

  • Your violation of these Terms;

  • Your infringement of any third-party rights.

17. FORCE MAJEURE

Doresu shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, war, governmental actions, cyberattacks, or interruptions in transportation or communications.

18. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

19. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts located in India.

20. MODIFICATIONS TO THESE TERMS

We reserve the right to update, modify, or revise these Terms at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

Continued use of the Website after any changes constitutes acceptance of the revised Terms.

21. CONTACT US

For any questions regarding these Terms & Conditions, please contact us through the contact information provided on our Website.

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.